Privacy Policy for Coastal Craft Creations

1. Introduction and Company Information

Welcome to the privacy policy of Coastal Craft Creations. This policy outlines how we collect, use, disclose, and protect your information in compliance with Australian privacy laws. Coastal Craft Creations operates as a shop located at 15 Collins Street, Kids, VIC 3424, Australia.

2. Data Collection and Processing

We collect personal information that you provide directly to us, such as when you make a purchase or contact us via email. This may include your name, address, contact details, and payment information. We also collect data automatically through cookies and other tracking technologies when you use our website.

3. Purpose of Data Processing

Your personal data is processed for the following purposes: to fulfill orders, process payments, communicate with you about your orders or inquiries, improve our services, and comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on your consent, the necessity of processing for the performance of a contract with you, compliance with legal obligations, and our legitimate interests in operating and improving our services.

5. Data Sharing and Third Parties

Your data may be shared with third-party service providers who assist us in operating our business such as payment processors and delivery companies. These parties are obligated to protect your data in accordance with applicable laws.

6. Data Transfer to Third Countries

If we transfer your personal data to countries outside of Australia, we will ensure that appropriate safeguards are in place to protect your information in accordance with Australian privacy standards.

7. Storage Duration

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. User Rights

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You can request correction of any inaccurate or incomplete data.
• Erasure: You have the right to request deletion of your personal information under certain conditions.
• Restriction: You may request restriction on processing under specific circumstances.
• Data Portability: You can request to receive your personal data in a structured format.
• Objection: You have the right to object to the processing of your personal data.

9. Withdrawal of Consent

If processing is based on consent, you may withdraw this consent at any time by contacting us using the details below without affecting the legality of processing based on consent before its withdrawal.

10. Right to Complain

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable laws.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

12. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: